On June 25, 2025, the Department of Justice of Kien Giang Province officially issued a commendation decision to Mr. Bui Ngoc Binh – Director of FSI Ho Chi Minh City Branch – for his outstanding contributions to the “Civil Status Digitization Project of Kien Giang Province.” Notably, the project was completed 150 days ahead of schedule – an extraordinary achievement in the large-scale data digitization sector.
More than just a routine administrative task, this project stands as powerful proof of FSI’s on-ground deployment capability, its expertise in coordinating technology and human resources, and its unwavering commitment to advancing Vietnam’s digital government vision.
A Milestone in Provincial-Level Digital Transformation
The civil status digitization project in Kien Giang posed one of the most complex challenges in the province, involving the processing of nearly 1.9 million civil status records – including birth, marriage, death, corrections, and additions.
The original contract projected a 270-day completion timeline. However, thanks to an optimized organizational model, tailored technological application, and flexible coordination mechanisms, FSI reduced the timeline to just 120 days – a 55% time savings, helping Kien Giang finish the project 150 days ahead of schedule.
Behind this exceptional speed was a strategic deployment of human resources:
- 80 onsite staff were stationed across all 15 districts and cities to collect records directly from local offices.
- 1,000 online personnel worked continuously on FSI’s cloud system, handling data processing, validation, and standardization remotely. This ensured 24/7 operations, reduced costs, and maintained absolute data security throughout deployment.
Mr. Tran Van Khai, Director of Kien Giang Department of Justice, remarked:
“Digitizing nearly two million civil status records in just four months is far beyond expectations. FSI has demonstrated exceptional organizational capacity, technological expertise, and a strong sense of responsibility.”
The “Four Rights” Formula – The Key to a Remarkable Breakthrough
To achieve such speed and accuracy, FSI applied its proprietary “Four Rights” methodology a comprehensive approach refined through years of large-scale project deployments nationwide:
Right Assessment – In-depth Field Understanding Before Execution
From the pre-implementation phase, FSI deployed expert teams to each commune and ward to conduct thorough on-site document evaluations. Rather than a mass-processing approach, FSI built a data risk map to identify potential error zones and assess the physical condition of records. This allowed for customized workflows tailored to specific document groups – ensuring that digitization was controlled at the root.
Right Expertise – Effective Hybrid Workforce Model
Instead of a one-size-fits-all strategy, FSI implemented a hybrid human resource model – combining onsite presence with centralized remote processing. This approach reduced operational costs by 30% while ensuring that each deployment site had a technical team leader supervising quality, maintaining uniform standards across the province.
Right Technology – Optimized at Every Processing Stage
FSI leveraged its in-house developed D-IONE Digitization System – a “Make in Vietnam” solution recognized with numerous national awards. Developed from thousands of real-world projects, the system integrates modern AI technologies:
- High-quality, large-scale digitized datasets generated in record time
- AI-powered OCR supports both handwritten and printed text with 98% accuracy, reducing manual input time by threefold
- Data segmentation technology ensures local data security at all deployment points
- A three-step validation process minimizes errors and ensures data integrity
- Real-time dashboards and reporting for continuous quality and progress control
As a result, all digitized outputs met the accuracy requirements specified by the client.
Right Timing – Seamless Coordination Between Field and Central Operations
15 data collection points across the province operated in sync with FSI’s Data Operation Center (DOC). This enabled real-time updates to Kien Giang’s Civil Status Management Portal. The result: post-inspection time was reduced to just seven days, lightening the load for regulatory agencies and accelerating integration with the national population database.
FSI – A Trusted Partner for “Digital Projects”
With over 17 years of unwavering commitment to digital transformation in Vietnam, FSI has established itself as a pioneer in large-scale data digitization and is consistently ranked among the Top 10 Digital Transformation Companies in Vietnam.
Today, FSI’s ecosystem includes over 50 digital products and solutions, covering four core areas:
- Data sourcing and creation
- Data storage, exploitation, and large-scale processing
- Data application in operational workflows helping clients make data-driven decisions and improve efficiency
Driven by a spirit of continuous innovation and customer-centric improvement, FSI is committed to delivering cutting-edge digital transformation solutions and top-tier service. As a trusted partner, FSI stands ready to accompany organizations in solving data management challenges with agility, security, and efficiency.
At the commendation ceremony, Mr. Bui Ngoc Binh shared:
“It is a great honor and pride for FSI to contribute to Kien Giang’s digital transformation journey. We are committed to continuing our support for the province and contributing to the national goal of Digital Government by 2030.”
Kien Giang’s decision to partner with and reward FSI for early project completion is not merely a project success it is a clear testament to the organizational, technological, and coordination capabilities of a leading Vietnamese tech brand.
Are you a government agency, organization, or enterprise looking for a trusted digitization partner?
Let FSI help you kick-start your digital transformation – safely, swiftly, and cost-effectively – backed by a proven track record from major nationwide projects.
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