At the national scientific conference titled “Data and Archival Document Management in the Context of Developing Vietnam’s Digital Government”, FSI introduced two pioneering solutions: Centralised Document Digitisation and the DAS Intelligent Document Management System. Both solutions received positive feedback from experts and public sector representatives for their ability to ensure data consistency and synchronisation across agencies, while also optimising operational costs and resources.
The Conference: A Collective Effort Towards Digital Transformation in Government
Held on 31 July 2025, the conference was jointly organised by the University of Social Sciences and Humanities (VNU Hanoi) and USSH (VNU-HCM). Over 50 academic and practical papers were submitted, covering a wide range of topics from theoretical and legal frameworks to operational processes and human resources for digital transformation.
The event underscored the urgent need for comprehensive solutions in public data governance. Among the key contributions were insights from Mr. Nguyễn Hùng Sơn, Vice Chairman of FSI, and Dr. Nguyễn Tuấn Hoa, Senior Digital Transformation Consultant at FSI, who shed light on the current obstacles and proposed actionable solutions to modernise government data management.
The Lack of Data Synchronisation Among Government Agencies
Speaking at the conference, Assoc. Prof. Dr. Đặng Thị Thu Hương, Vice Rector of the University of Social Sciences and Humanities (VNU Hanoi), emphasised that one of the most pressing challenges in building a digital government in Vietnam is the collection, sharing, management, and utilisation of data to serve governmental objectives.
In the current context of streamlining administrative operations, data storage and governance across government agencies have become increasingly complex and urgent. Without proper management, data is at high risk of being lost or fragmented—hindering digital transformation efforts and directly impacting national development strategies.
Major General Nguyễn Ngọc Cương, Director of the National Data Centre, further highlighted that the lack of data connectivity among agencies is a key reason behind procedural inefficiencies in public administration.
From birth to death, every citizen engages in dozens of administrative procedures, generating vast amounts of documentation—from birth certificates and school records to health checks, marriage licenses, driving permits, and property transfers. These documents are dispersed across multiple agencies, creating a fragmented and unconnected data ecosystem. “If data is not interconnected, every administrative procedure will face bottlenecks. That is why building a shared national database is an urgent necessity,” the Major General concluded.
Drawing from FSI’s extensive experience in supporting digital transformation for various government agencies, Mr Nguyễn Hùng Sơn, Vice Chairman of the Board at FSI, noted that the current model of decentralised document digitisation—implemented separately at the commune or district level—can result in total implementation costs being 1.5 to 2 times higher than those of a centralised approach.
Moreover, decentralised digitisation poses significant risks of data duplication due to the sheer volume of documents handled across government bodies and the frequent movement of records within the administrative system. This leads to substantial challenges in ensuring data interoperability after digitisation.
Faced with this challenge, experts have affirmed that developing a centralised database and data governance model offers a promising direction for government agencies in Vietnam.
Addressing Public Data Management Challenges with FSI’s Centralised Digitisation and Intelligent Document Management System
With over 17 years of experience and hundreds of successful projects implemented nationwide, FSI has established itself as a trusted partner of government agencies and enterprises in the field of digital document and data governance.
At the conference, FSI introduced a comprehensive solution to address the challenges of public data management, featuring. The Centralised Document Digitisation Solution, and the DAS Intelligent Document Management System.
FSI recommends adopting a centralised digitisation model at the provincial or city level, rather than deploying fragmented systems at individual departments or grassroots units. This approach significantly reduces infrastructure and staffing costs by optimising equipment utilisation and operational workflows.
At the same time, it ensures data consistency and synchronisation across departments, minimises duplication and loss, and enhances interoperability between agencies—paving the way for a unified and efficient centralised data governance system.
Digitised data will be centrally managed through DAS – the Intelligent Document Management System, which enables end-to-end lifecycle management of documents, from intake, classification, storage, and retrieval, to disposal.The system supports role-based access control, standardised archival processing, and advanced search capabilities in full compliance with national records management regulations.
In addition, DAS is designed to seamlessly integrate with existing administrative systems, sectoral databases, and national data platforms—ensuring secure and efficient data interoperability across government agencies.
The system also complies with the list of technical standards for IT application in state agencies as regulated under Circular No. 39/2017/TT-BTTTT, and strictly adheres to national data standards.
With its contributions at the conference “Data and Archival Document Management in the Context of Developing a Digital Government in Vietnam”, FSI reaffirms its commitment to supporting the Government and state agencies in building a strong data foundation — a cornerstone for sustainable development.
🔗 Learn more about centralized document digitization solutions: https://sohoatailieu.com/
🔗 Learn more about the intelligent document management system(DAS): https://sohoatailieu.com/phan-mem-giai-phap/das/
