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Unified Communications Solutions
FSI provides a complete unified communications solution of a number of well-known firms (Cisco, Polycom …), meeting all the needs of units and businesses.
Challenge
Information management is always associated with business operations of the business. The faster and more accurate information can be transmitted, the higher the working efficiency of the enterprise and the greater its competitiveness in the market.
Businesses themselves currently use a lot of different systems to meet information needs such as switchboard systems, email, conferencing systems (audio / video), internal chat systems, …
However, using too many systems of different brands and operating independently raises many problems:
- System compatibility
- Human resource for administration
- Costs of implementing, purchasing / installing software
- Difficulty in receiving information
Solution by FSI
FSI provides a complete unified communications solution capable of consolidating voice, data, and mobile applications across fixed and mobile networks, so users can easily communicate in real time any workspace and on any media or operating system. In addition, the construction of a unified platform allows users to, instead of using each means of communication with a device, a separate vehicle can operate on a single screen, with a single vehicle. Unique convenience for functions: phone, video conferencing, email, fax, voicemail …
Solutions provide:
- Telepresence solutions
- Video conferencing solutions
- VoIP solutions
- Meeting Place Solution
- Customer care center solutions
- Web, chat, email system solutions
Benefits
Deploying the Unified Communications solution application can help businesses and organizations:
- Resolving customer requests right in the first interaction, thereby helping to improve customer engagement with business products and services.
- Connect colleagues, partners, suppliers and customers anywhere at any time.
- Improving management capacity thanks to the timely receipt, access and processing of information.
- Help leaders make quick decisions against any sudden changes.
- Easily set up an effective collaborative work environment through communications that combine multiple channels at the same time such as voice, video and data.
- Efficiently accelerate and shorten business processes through the application of integrating communication applications with processes and business.
- Save costs and time for traveling to meet between offices and branches.
- Differentiate and improve the image of your business.
Advantages of the solution
- Quick deployment, saving customers’ time
- Work directly, advise the right solutions for the units to be deployed
- Receive and handle quickly when problems occur
Why choose FSI?
- Deploying quickly, accurately, and ensuring progress
- Consulting suitable solutions to help saving costs and optimizing efficiency
- Over 12 years of experience in digital transformation
- It has been deployed to many large customers across the country
