Logistics is growing in size, requiring logistics businesses to have centralized and effective human resource management. In particular, the digitization of human resources documents is an important foundation in the roadmap of digital transformation of the Logistics industry.
Market arrival and HR document management challenges
According to research, the growth rate of the logistics industry in recent years is about 14-16%, with a scale of about 40-42 billion USD per year. It is the hot development of the industry that makes the growth rate of human resources unable to keep up, and causes difficulties in management and recruitment due to the fluctuating human resource market at the same time.
S Express (confidential business name following the request of customers) is a unit in charge of all transportation, warehousing, and goods storage activities for the general company. By the end of 2022, the number of employees of the company is more than 1000 people. When the number of personnel increased dramatically, the number of paper documents for human resource management such as personnel records and contracts, etc. also increased exponentially, estimated at more than 500,000 documents. The number of these documents is continuing to increase each year.
Not only facing a dizzying increase in the number of documents and constant personnel fluctuations that make management difficult, but S Express also faces a great challenge when the above personnel documents are being processed and stored manually in departments of 2 branches Hanoi city – Ho Chi Minh City, as well as scattered in 3 warehouses of the company. This situation leads to difficulties and pressures in the daily work of the Human Resources Department (HCN), such as The unable to manage employee lifecycle, and difficulty to track specific changes of personnel for businesses, finding HR information takes a lot of time, errors in reports are due to manual work, and it is difficult to share and effectively use HR records.
Data digitization solution to optimize human resource management from FSI
To solve the above problem, S Express looks to digital transformation solutions. In addition, businesses also want to catch up with the trend of digital transformation of modern enterprises in general and FDI enterprises in Vietnam in particular. For a long time, S Express is constantly looking for a professional digitizing service provider to convert all paper documents on personnel to digital documents, and establish a database or a shared data warehouse, both to serve within the HR department and to be used throughout the enterprise. The establishment of a database of thousands of employees is also the basis for S Express to expand its comprehensive digitization activities, in order to improve operational processes in other departments that are also handling large amounts of documents, and at the same time establish a foundation towards successful digital transformation.
With 15 years of experience in consulting and implementing high-tech, digitization, and digital transformation solutions for more than 5500 customers, FSI has passed the strict partner selection process of the corporation to become a partner digital transformation solution for the leading company in the logistics industry in Vietnam. Specifically, FSI provides total digitization services, applying advanced technologies such as OCR, ICR, ensuring solving problems of S Express with the highest quality in terms of accuracy and information security.
After less than a month of implementation, all 500,000 personnel records are centrally managed on a digital platform, scientifically classified by departments and branches nationwide. At the same time, thanks to the application of advanced dissection technologies to help search for records by keyword become faster and more accurate, HR staff can easily search for personnel information at any time anywhere, and easily update all personnel changes to proactively report to superiors.
FSI is an excellent digitizer in the market with 15 years of implementation experience
Not stopping there, FSI is committed to accompanying S Express throughout the digital transformation journey with an ecosystem of data-centric digital transformation solutions. After document digitization, document storage and management is also very important – creating a premise for the exploitation and processing of all digital documents within the enterprise.
With FSI’s experience and solutions trusted by thousands of domestic units, S Express will surely achieve the goals of optimizing operation processes, intelligent management and improving customer experience in the near future.
Contact FSI today for specific advice and implementation of appropriate digital transformation solutions for agencies, organizations and businesses.